PAAPOY Terms of Use

Effective Date: March 2, 2026

These Terms of Use ("Terms") govern your access to and use of the PAAPOY website (paapoy.com), including all content, features, and services offered through the website. PAAPOY LLC ("PAAPOY," "we," "us," or "our") is a New York-based mental health therapy practice providing individual psychotherapy, EMDR, and ketamine-assisted psychotherapy services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, do not use the website. These Terms apply to all visitors, users, and others who access the website, regardless of their location or purpose.

Your continued use of the website following any posted modification of these Terms constitutes acceptance of those modifications. If you are accessing this website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

1.Informational Purpose Only — No Clinical Relationship

All content on this website is provided for general informational purposes only. Nothing on this website constitutes medical advice, mental health treatment, diagnosis, prognosis, or a substitute for professional mental health care.

Accessing or interacting with this website does not create a therapist-client relationship, a fiduciary relationship, or any other professional relationship between you and PAAPOY LLC. No content on this website should be relied upon as a substitute for consultation with a qualified mental health professional.


2.Clinical Services — Scope, Eligibility, and Limitations

Psychotherapy services are provided solely to individuals who: (a) are physically located in the State of New York at the time of service delivery; (b) have completed PAAPOY LLC's intake process; and (c) have executed an informed consent agreement. Accessing this website from outside New York does not establish eligibility for clinical services.

Communication through this website's contact forms, email, social media, or any other digital channel does not initiate, establish, or continue a therapeutic relationship. Website communications are not monitored in real time and are not appropriate for clinical matters.

Ketamine-Assisted Psychotherapy (KAP) and Integration Services

PAAPOY LLC provides psychotherapy integration and preparation services related to ketamine-assisted psychotherapy (KAP). PAAPOY LLC does not prescribe, administer, or dispense ketamine or any other controlled substance. Ketamine is prescribed and administered solely by independently licensed medical providers who are not employees or agents of PAAPOY LLC.

PAAPOY LLC is not responsible for the medical decisions, prescribing practices, or clinical outcomes of any prescribing provider. Clients participating in KAP-related services must maintain an independent relationship with their prescribing provider and are responsible for all medical decisions related to ketamine use.

Life Strategy Sessions (Non-Clinical)

Life strategy sessions are non-clinical consulting services. They do not constitute psychotherapy, mental health treatment, or medical advice. Life strategy sessions are not covered by health insurance and are not subject to the same regulatory frameworks as licensed clinical services.


3.Appointments, Cancellations, and No-Shows

Appointments are scheduled through the designated scheduling platform or as otherwise arranged with your provider. You are responsible for attending all scheduled sessions on time.

Cancellation Policy: A minimum of 24 hours' notice is required to cancel or reschedule any session. Late cancellations (less than 24 hours' notice) and missed appointments without prior notice ("no-shows") may be charged the full session fee.

PAAPOY LLC reserves the right to modify its cancellation and no-show policies at any time. Current policies will be communicated during the intake process and updated as needed.


4.Fees, Payment, and Insurance

Service fees vary by session type, duration, and service category. Current fee information is available upon request and will be discussed during the intake process.

PAAPOY LLC accepts insurance through its network partnership for eligible clients and plans. Insurance coverage, copays, and reimbursement amounts are determined by your individual insurance plan and are subject to change. PAAPOY LLC does not guarantee insurance coverage or reimbursement for any service.

Superbills for out-of-network reimbursement may be provided when clinically appropriate and when permitted by your insurance plan. Out-of-network reimbursement is not guaranteed.

Private pay options are available for all services. Payment is due at the time of service unless otherwise arranged. A limited number of reduced-fee spots may be available based on clinical capacity.


5.Confidentiality and Privacy

PAAPOY LLC is committed to protecting the confidentiality of client information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA) and New York State Mental Hygiene Law.

Confidentiality is subject to the following legally mandated exceptions:

  • Imminent risk of harm to yourself or others
  • Suspected abuse or neglect of a child, elderly person, or dependent adult
  • A valid court order or other legal mandate
  • Other exceptions as required by applicable law

Detailed confidentiality policies and limitations will be reviewed during the informed consent process prior to the commencement of clinical services.

Website Data Collection

This website may collect non-clinical data through standard web technologies (e.g., cookies, analytics tools) to improve site functionality and user experience. Website data collection is separate from clinical record-keeping and is not subject to HIPAA protections. By using this website, you consent to standard data collection practices as described herein.


6.Telehealth Services

PAAPOY LLC provides clinical services primarily via secure, HIPAA-compliant telehealth platforms. By engaging in telehealth services, you acknowledge and agree to the following:

  • You will participate from a private, confidential location during all sessions
  • You will maintain a stable internet connection and use a device with a functioning camera and microphone
  • Telehealth involves inherent risks, including potential technology failures, reduced ability to respond to emergencies, and limitations in non-verbal communication
  • You must be physically located in New York State at the time of each clinical session

Telehealth is not appropriate for all clinical situations. PAAPOY LLC reserves the right to determine whether telehealth is clinically appropriate for your care.

Emergency Notice: If you are experiencing a psychiatric emergency, call 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room. This website and telehealth services are not designed for crisis intervention.


7.Website Use and Acceptable Conduct

This website is provided for informational and scheduling purposes. You agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable law
  • Attempt to gain unauthorized access to any portion of the website, its servers, or any connected systems
  • Interfere with or disrupt the website's functionality, security, or performance
  • Transmit any malicious code, viruses, or harmful content
  • Use automated tools (bots, scrapers, crawlers) to access or collect data from the website without prior written permission
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity

PAAPOY LLC reserves the right to restrict or terminate access to the website for any user who violates these Terms, without prior notice.


8.Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, audio, video, software, and design elements — is the property of PAAPOY LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this website without the prior written consent of PAAPOY LLC, except as permitted by applicable law (e.g., fair use).

The PAAPOY name, logo, and all related marks are trademarks of PAAPOY LLC. Unauthorized use of any PAAPOY trademark is strictly prohibited.


9.Third-Party Links and Services

This website may contain links to third-party websites, tools, or services (e.g., scheduling platforms, insurance verification tools, payment processors). These links are provided for convenience only.

PAAPOY LLC does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party website or service. Your use of third-party services is governed by their respective terms and policies. PAAPOY LLC is not liable for any loss or damage arising from your use of third-party services accessed through this website.


10.Limitation of Liability and Disclaimer of Warranties

This website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

PAAPOY LLC does not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, PAAPOY LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of or inability to use this website
  • Any content, information, or services obtained through this website
  • Unauthorized access to or alteration of your data or transmissions
  • Any third-party conduct or content on or linked from this website

This limitation applies regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if PAAPOY LLC has been advised of the possibility of such damages.


11.Indemnification

You agree to indemnify, defend, and hold harmless PAAPOY LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of this website
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third-party rights

12.Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms or your use of this website shall be resolved exclusively in the state or federal courts located in New York County, New York.


13.Changes to These Terms

PAAPOY LLC reserves the right to modify these Terms at any time. When changes are made, the "Effective Date" at the top of this page will be updated. Continued use of the website after any modification constitutes your acceptance of the revised Terms.

Material changes to these Terms may be communicated through a notice on the website or by other reasonable means. It is your responsibility to review these Terms periodically.


Questions About These Terms?

We are happy to clarify anything before you get started.